RETURN & REFUND POLICY – AUTO PARTS NEAR ME
At Auto Parts Near Me, we value your satisfaction and strive to provide reliable service. Please review our return and refund policy before placing your order:
General Return Guidelines
- Labor charges are not covered under any circumstances.
- Parts that have been altered, disassembled, or tested in any way are not eligible for return.
- The returned part must match the one originally shipped. All parts are uniquely marked for verification. Returns will be denied if the item shows different markings or has changed in condition, except in cases where shipping damage is confirmed by an Auto Parts Near Me representative.
- All return claims or issues must be submitted in writing (via email, mail, or fax).
- Damaged or Defective Items
If your part arrives damaged or faulty, contact our Customer Care team at the number provided within 24 to 48 hours of delivery. - If the item appears damaged at the time of delivery, please decline the shipment and notify us immediately.
- Do not return any item without receiving an RMA (Return Merchandise Authorization).
Return Process
- Once an RMA is issued, you must ship the item back within 7 business days using a valid tracking number to the return address provided.
- Customers are responsible for all return shipping costs.
- Returns sent without an authorized RMA or beyond the allowed return period may not be accepted.
- Refunds & Replacements
Once we receive and inspect the returned part, we will either issue a refund to the original payment method or provide a replacement, based on your request. - Approved refunds are forwarded to our accounting team for processing.
Refunds & Replacements
- Once we receive and inspect the returned part, we will either issue a refund to the original payment method or provide a replacement, based on your request.
- Approved refunds are forwarded to our accounting team for processing.
Restocking & Cancellation Fees
- If a package is refused on delivery or if the customer fails to respond to delivery attempts, a 25% restocking fee will apply, along with round-trip shipping charges.
- If you cancel an order after it’s been processed and don’t request a replacement, Auto Parts Near Me reserves the right to deduct a 25% restocking fee and any incurred shipping costs from the refund.
